RESUME

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Protected: Learning how customers navigate a banking app

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Protected: Making customer support easier for test centers

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Protected: Service Design for Government Toolkit

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Protected: Centralizing financial advisor client relationship management

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Protected: How to email and onboard new smart thermostat owners

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Protected: Broker Property Posting Prototype

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Protected: Real Estate Website Redesign

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Protected: Life Insurance System Optimization Strategy

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Protected: Marketing Development Fund Community

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